Marketers no longer have to worry whether their sales reps are using their newest sales materials. When you update sales materials with FatStax, a sync status indicator appears in the top right corner of your app. Watch this video below and see how marketers have the confidence all sales materials are updated to their sales rep’s app when they walk in to that big opportunity meeting.

Resources are sales or marketing collateral files that downloaded to FatStax and available for offline viewing. You must be connected to WiFi in order to download Resource files.

When you download a new catalog, Resources automatically start downloading to the app and will continue to download in the background so you can continue working in the app.

If the download process is interrupted, or your administrator notifies you new sales materials have been added and you need to sync your catalog, you can start the process manually by following the steps below.

  1. Tap the Resource button to open your Resource Library.
  2. Tap the Sync Now button at the bottom right.
  3. All the Resources in your catalog will now begin to sync. You can track progress with the Indicator in the top right corner. (Tap the Indicator to track the status of your Resources and Page Images.) 
  4. Once completed, a Big Green Check will appear letting you know any resource updates made prior to this date will now be reflected in the App.

You can also sync your catalog by tapping Settings at the bottom left. Under My Account is a button labeled Sync Now-Tap Here. This will initiate a sync. You can also tap on the Big Green Check at the top right and tap Sync Now-Tap Here.

You can find answers to many other FAQs regarding FatStax on our Support Page. If you have a feature you’d like to spotlight next week, comment below!