Resources are sales or marketing collateral files that downloaded to FatStax and available for offline viewing. You must be connected to WiFi in order to download Resource files.

When you download a new catalog, Resources automatically start downloading to the app and will continue to download in the background so you can continue working in the app.

If the download process is interrupted, you can start the process manually by following the steps below.

  1. Tap the Resource button to open your Resource Library
  2. Tap the Sync Now button at the bottom right
  3. All the Resources in your catalog will now begin to sync (You can see this by the spinning pinwheel in the lower left corner.)
  4. Once completed, any resource updates made prior to this date will now be reflected in the App.

You can find answers to many other FAQs regarding FatStax on our Support Page. If you have a feature you’d like to spotlight next week, comment below!

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