Modernize Field Tech Support with Universal Access to Critical Information
The Following Features Can Be Configured in a Stand-Alone Field Solutions App or Combined with other Fatstax Features for an Even More Powerful and Customized Solution
Easily Access 1000’s
of Field Service Documents Anywhere, Anytime
Create an engaging experience for customers by providing total access to all your supporting documentation right at your field teams’ fingertips.
Suggest Replacement Parts from Your Portfolio
Add custom hyperlinks and tags on individual product pages to easily jump to replacement parts or updated products in a field sales app with an Amazon-like experience.
Capture Critical Customer Feedback and Route Requests
Use mobile optimized forms and surveys when meeting with customers to route support requests and prevent data loss.