Using full text search in the field can be a valuable asset for any sales rep using FatStax in the field.
Let’s say while in conversation with a customer, they bring up something you know lives somewhere in your catalog but don’t know exactly where. You don’t know the category. You don’t know which page. You’re hosed right? Nope!
This is where full text search saves the day, and the sale!
- When you open your search bar, make sure you’ve selected to search in full text mode.
- Type in the search bar the phrase that came up in conversation.
- As you type, the pages below that match what you’re searching for will filter in.
- When you’ve found the right page matching your search, tap on the page and it will pop up.
Just like any search option, this is a quick and easy way to find the right page without having the search in front of the customer.
You can find answers to many other FAQs regarding FatStax on our Support Page. If you have a feature you’d like to spotlight next week, comment below!